Delivery Terms and Conditions
Adolescent Clothing maintains full ownership of the products until full payment has been obtained.
It is possible to cancel your order if it hasn’t been sent. Contact us and we will help you. If your order has been sent, you will have to return the products in order to receive a refund. The freight will not be refunded. It is not possible to change your order once it has been submitted. This also includes changing the size or color of a product, removing an item, changing the delivery address or payment method. All packages are sent from our warehouse in London. Your order will be sent within 3 working days after it has been placed.
Where possible we will aim for a delivery time, from the package leaving our warehouse of:
*Please note timings over the weekend and bank holidays may differ slightly due to delivery services.
If nobody is at the address when the delivery arrives, a note will be left in the mailbox to go and collect the package. If delivery is not possible, the package will be returned to us.
You can have your package delivered to your work address if this is more convenient for you. This should just be included as Delivery Address. Please note that it is not possible to make a delivery to a PO box.
The freight charge depends on your delivery address
How much is the freight charge?
We ship all over the world, and the freight charge depends on your delivery address and your purchase amount. Find your delivery zone below and see the freight charges – as well as your freight free limit.
UK Delivery £3.00
** Charges may occur during special offers or promotions on selected items ***
Europe Freight Charges: EUR 8 / USD 10
Rest of the world
Freight Charges: EUR 20 / USD 25 / GBP 15